Published on 04/3/2008

 Candidate screening & scheduling interviews
 Managing staff files
 Sickness and Absence Management
 Daily Attendance & coordination with Finance Department
 Development and Maintenance of Procedures and Processes
 Prepare Offer letters & Employment Contracts
 Coordinate with admin department with Call Center staff requirements such as salary certificates, visas, ID cards, passport requests etc..
 Handle all leave requests for the Call Center
 Management Reports
 Staff Relations

Call Center Coordinator

Job Details


Position	Call Center Coordinator
Industry Type	Other - Call Center
Functional Area	Customer Service / Telecalling
Employment Type	Employee
Employment Status	Full time
Level of Job	Non Managerial Level
Location of Job	Dubai - United Arab Emirates
Compensation Offered	$1001 - $2000 + Yearly ticket, Medical Insurance, Incentives
Job Description/ Responsibilities	 Candidate screening & scheduling interviews  Managing staff files  Sickness and Absence Management  Daily Attendance & coordination with Finance Department  Development and Maintenance of Procedures and Processes  Prepare Offer letters & Employment Contracts  Coordinate with admin department with Call Center staff requirements such as salary certificates, visas, ID cards, passport requests etc..  Handle all leave requests for the Call Center  Management Reports  Staff Relations

Candidate Requirement


Profile	 Strong computer skills in Microsoft Office (Word, Access, Excel and PowerPoint).  Excellent interpersonal skills with a proven ability to work effectively with all levels in an organization.  Ability to deal confidentially with information and issues.  Excellent written and verbal communication skills.  Ability to confidently speak and deliver induction sessions to new staff.  Outstanding organizational and follow-up skills.  Ability to work independently and in a team to accomplish goals.  Ability to deal effectively with ambiguity.
Experience	1 - 3 years
Education	Basic - Secondary School
Location	United Arab Emirates
Nationality	Any Nationality
Gender	Female

Contact Details


Reference Code	MBS/CCC/0408
Name	Piety Gonsalves - Contact Center Director
Email	piety@mbs-arabia.com