Over 10 years experience in hospitality industry (Airlines, 5 stars hotels, TGV..) worldwide with successful results. Champion guest satisfaction in relation to service, quality, presentation and timeliness of all F&B delivery. Accountable for ensuring all safety and security procedures are followed according to the work’s environment. Managed all stages of creating and improving Bars and Restaurants involving capital costs, marketing, staff training and image development. Meet day to day challenges and juggle multi task management. Proven creativity many times while promoting a product, supporting colleagues and exceeding guest’s expectation.