Shivendra Kumar Karnani Mobile: +91-9830049888 ~ +91-9230561534 E-Mail: karnani4201@yahoo.com ~ Retail Operations ~ Vendor Management ~ Sourcing & Procurement~ Executive Summary  With 11 years of experience in the areas of Retail Store Operations, Vendor Management and Sourcing and Procurement.  Strategising planning and setting up of annual business plans.  Experience in implementation of marketing and sales promotion plans for new business generation.  Proficient in setting up and managing distribution network infrastructure and adept at demand, supply management and inventory control, ensuring smooth store operations.  Formulation and implementation of standard operating procedures  Gained front line exposure in routine customer service, satisfaction, store standards, maintaining service standards by following company's policies and guidelines.  Keen customer centric orientation with excellent communication skills and ability to interact effectively with personnel at all levels.  Deft at setting up of new stores. Core Competencies Retail Store Operations  Setting up and managing retail business operations with a view to achieve business objectives and ensure top line and bottom line profitability.  Designing & implementing sales plans and new store concepts to generate increased sales for achievement of revenue targets.  Business Development and marketing promotions catering to business growth.  Implementation of standard operating procedures  Overseeing the day-to-day management of the store in accordance with overall company policy.  Developing plans to improve the commercial performance of the store by increasing its turnover and maximising profitability.  Managing stock levels and making key decisions about stock control.  Visual merchandising and planning store layouts and store windows for maximum efficiency and visual appeal / asthetics. Business Development / Business Operations  Implementing business strategies for tapping unexplored avenues, developing & expanding market share towards the achievement of revenue & profitability targets.  Managing sales operations; implementing sales promotional activities as a part of product launch, brand building and market development effort.  Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales & marketing strategies. Commercial Affairs / Statutory Compliance  Interacting with govt. departments & regulatory authorities and ensuring compliance with statutory obligations; releasing payments to vendors as Authorised Signatory.  Liaising with bodies & ensuring compliance with various statutory obligations.  Handling timely issuance of documentations, insurance covering, timely issuance of B/L’s, faster turnaround of the vessel to avoid the demurrage. Vendor Management  Developing and implementing key procurement strategies / purchase schedules from the vendors and ensuring alignment with organisational objectives.  Selecting and developing vendors for meeting various facility requirements of the organisation  Handling all the bills of various vendors, processing the same and ensuring smooth payments for the same. Sourcing & Procurement  Directing the development and implementation of key purchase / procurement strategies, contingency plans and ensuring that plans are aligned with production requirements.  Formulating budgets for timely procurement of various critical components.  Implementing and monitoring effective procurement schedules along with finalising the specifications of the materials and establishing the quality & quantity limits for effective inventory control.  Price hedging by Long term agreement with Vendors. Merchandising Operations  Conducting pre-production meeting and releasing production files.  Coordinating with production & planning departments.  Performing the container planning, getting container dispatch & receiving payments from buyer. Organisational Experience Chowringhee Collections, Kolkata, India Jun’99–Sep’07 Chief Operating Officer Handling operations including Space management, Visual merchandising, controlling pilferage, product updating, competition mapping, purchases (from over 200 vendors) and retail as well as institutional sales. Accomplishments:  Efficiently handled retail garments operations of 5000 sq feet store in the heart of Kolkata and increased Sales from INR 12 million to INR 220 million or USD 48 million.  Successfully increased the product range of the Stores from Garments to home furnishings, mobile phones, gift items, leather footwear and accessories, etc.  Actively started new retail outlets in Barasat, Jadavpur, Bhuwaneshwar and City Centre at Durgapur. Kimportex, Kolkata Apr’96-May’99 Export & Import Manager Exporting exclusive hand knotted silk fabrics and home furnishings and made ups and leather handbags and industrial gloves to different countries all over Europe and Australia. Importing of Gift Items and Decorative Accessories, furniture, garden furniture and plants, etc., from Thailand, Hong Kong and Guangzhou, China. Accomplishments:  Proficiently became the exporter of Exclusive Hand Knotted Silk Home Furnishings and made-ups to Austrailia, Japan, Germany, U.K. and the U.S. Markets. Li & Fung, the Hong Kong based Trading House & Matsuya Shoten, Osaka – Japan were one of our Major Buyers at that time. Singell Tea & Agricultural Industries Ltd., Darjeeling Apr’’89-Mar’96 General Manager and Plantation Director Managing 1545 acres plantation with a 987 strong workforce producing 69,000kgs of Organic Tea valued at appox INR 241 million or USD 51million. Accomplishments:  Certified as the 1st Organic Tea Garden in India. Certification by IMO, Switzerland.  Efficiently became the exporter of the finest quality of Organic Tea in the world with exports to Japan, Germany and UK. Later adjudged the highest priced tea garden in India. The Queen of England was one of our customers. Seminars/ Symposiums Attended  Buying / sourcing seminars for garments, furniture, gift articles and visited the Bangkok International Gift & House ware Fairs in 2002,2003,2004,2005,2006 hosted by the Department of Export Promotion, Thailand two times every year, I have also attended the Hong Kong Gifts & Premium Fair several times and also the Canton Fair for souring products on behalf of my company.  Several symposiums in Kolkata and Mumbai held by the IIPM and Shiv Khera on personality development and marketing. Tours Attended  Toured all garment centres in India like Delhi, Surat, Varanasi, Ahmedabad, Coimbatore, Bangalore, Erode, Chennai, Hyderabad-Pochampully, Bhagalpur & Bhuwaneshwar for sourcing silk fabrics & made ups, garments, etc for Chowringhee & Kimportex. Academic Credentials 1989 http://B.Com. from from St. Xavier’s College, Kolkata 1987 12th from La Martiniere for Boys, Kolkata 1985 10th from La Martiniere for Boys, Kolkata IT Skills: MS Office and Computers & accounts using Tally software Personal Dossier Date of Birth: 24th July 1968 Address: 29A, Kabir Road, 4th Floor, Kolkata- 700 026, West Bengal, India Passport Number: E 7446722 Linguistic Abilities: English, Hindi, Marwari and Bengali